The Wishy Wash Laundromat

1

Fine Living Network TV chose The Wishy Wash for their "What's Your Time Worth?" series to demonstrate to their nationwide viewing audience what a first-class laundry service is ...

2

Washingtonian Magazine says we're a great time-saving service for you!

And the laundry industry's prestigious magazine "The Journal" did a three page color feature on us ...

3

So what are you waiting for?!

Call 301-928-1965 to get started with the best laundry service in the Metro D.C. area!

"Thanks so much. I really appreciate your service! It's been a lifesaver for me." ....(Email from MW, a busy lady with more laundry than time)

"THANK YOU so much!! You saved my sanity!!! "

.(Email from JA ... a very nice lady with a broken washer)

1-40

POUNDS

41-80

POUNDS

81+

POUNDS

Regular

(12+ hours)

$1.35

Per Pound

$1.25

Per Pound

$1.20

Per Pound

I took this picture ten years ago - back when Massiel was 15 and the van didn't have any dents in it.

Communication

Telephone:

301-928-1965 is for you (a pick up and delivery customer).

• Call this number to set up your account and to schedule pick-ups.
• When you set up your account you can elect to have regularly scheduled pick-ups, or you can choose to call whenever you want service.
• If you choose to call when you want service, just leave a voice mail to schedule your pick up. We will put you on the schedule and do the pick up. We will not call you back to confirm (unless there's a problem).
• You can schedule or cancel same-day pick ups or deliveries by phone as long as our vehicle hasn�t already passed your neighborhood.

E-mail:

We generally check e-mail once per day, before 7:30am.

• Use e-mail to schedule or cancel pick ups ahead of time, to change schedules, ask questions, or whatever, but be aware that if you send an e-mail after 7:00am, we probably won't see it until 7:00am the next day.
• If you have a 'same-day' issue, please call 301-928-1965.

Invoicing

We send invoices by e-mail, usually on the Monday following your delivery date.

Missed pick ups or Deliveries

• If you miss a pick up, we will return to your address on your next scheduled pick up date.
• You can request that we come earlier, but our service is route-based, and our route is probably in your neighborhood on only two days per week.
• We suspend your scheduled service if you miss two consecutive pick ups, so that we don't charge Empty Run fees indefinitely. You can reschedule service by sending e-mail to info@wishywash.com or by calling 301-928-1965.

Changes to Schedules

• To cancel a pick up before your scheduled day, you can send e-mail to info@wishywash.com or call 301-928-1965.
• To cancel a pick up on your scheduled day call 301-928-1965 as early as possible. You avoid an empty run fee if you call before our vehicle heads for your address.

Holiday Schedules

Holidays often require changes to our pick up and delivery routines. For your convenience, we always publish holiday changes to schedules at www.wishywash.com at least two weeks ahead of time.

Empty Run Fee

We charge a $10 fee if we come to your address and, through no fault of our own, we can not complete a pick up or delivery. The most common example of an empty run is when a customer forgets to put out the laundry before leaving for work, and also forgets to call and cancel the pick up.

The two most common surcharges are the Minimum Charge Adjustment and the Fuel Surcharge.

• The Minimum Charge is $19 for wash-dry-fold or $25 for drycleaning without wash-dry-fold. We add a Minimum Charge Adjustment if you don't meet the minimum.
• Fuel Surcharges apply when the cost we pay for fuel is $2.00 or more per gallon. The fuel charge is $0.50 per pick up or delivery (or $1.00 round trip) when gas costs $2.00; it increases to $0.60 when gas reaches $2.50; and so on. The fuel surcharge is per trip, not per pound. Please see fuel surcharge for more info.